Delivery Service Company License in Dubai [ 2024 Guide]
The population in UAE is expected to increase in many folds in the coming years. The country is receiving a huge influx of expat migration and so the demand for Online Delivery Service is soaring high. This article provides an outline of the scope of delivery service licenses in Dubai and the business implications. There is an immense demand for delivery services in Dubai, UAE.
Several large and small companies have a wide range of products and services that are dependent on third-party delivery services for its distribution. There are many factors such as technological advancement, rise in disposable income, Internet penetration, more acceptance of online shopping, etc., are driving the positive demand for delivery services in Dubai, UAE.
What is a Delivery Service Company License in Dubai?
A delivery services license in Dubai is the legal document that will enable an entrepreneur to legally operate a delivery service company in Dubai. There are various cost-effective options to choose from for obtaining a delivery service license in Dubai.
Also, various business owners can obtain a Delivery Service License in Dubai. They can go with the respective Department of Economic Development (DED) of the Emirates. Alternatively, they can go ahead with the Free Trade Zones in UAE.
The Delivery Services License in Dubai will help the investor to carry out home delivery services and take corporate orders for document collection, file storage, gift delivery, and more.
What is the Scope of a Delivery Service Company in Dubai?
A Delivery Services Company in Dubai mainly handles a few operations relating to the goods delivery. They can work with partner corporates to deliver the goods and services of the parent company.
Similarly, by obtaining a delivery services license from Dubai, they can work independently for end-customers to deliver flowers, gifts, food items, online shopping products, personal documents, and more.
The scope of operations for a delivery services company in Dubai is huge. They can effectively expand to newer areas of delivery services by leveraging technology and manpower that is available in the region.
Things to consider for a Delivery Service Company in Dubai?
There are a few aspects to consider for a delivery services company before launching their operations in Dubai. The success of a delivery service company largely depends on manpower, technology and customer service.
These three are of paramount importance for a delivery services company in any part of the world to achieve their desired goals. Dubai is a populated city with numerous business and individual requirements, and the operational scalability of a delivery service company is enormous.
The delivery services license in Dubai opens up enormous business opportunities for the investor. They must invest in developing a robust mobile application for the customers and delivery agents to communicate effectively.
Also, set up top-class customer service support for attending to all the customer queries, and train the manpower and the delivery agents with all the latest techniques. Compliant handling remains a very important aspect of a delivery services company.
What are the procedures to get a Delivery License in Dubai?
To obtain a Delivery Services License in Dubai there are certain steps to follow. The process is very straightforward and similar to any other common business license in Dubai. Also, there is no additional approval required for issuing the Delivery Services License in Dubai.
However, to manage the delivery fleet and branding, the investor must obtain approval from the Dubai Municipality. Also, RTA permits for driving Delivery Bikes and Vans to carry goods around the UAE.
The steps to obtain a Delivery Services License in Dubai are the following
- Choose the right business jurisdiction and select the right business activity
- Get the company name approval and collect the documents of the business owner
- Submit the passport copy, photograph of the investor and other documents to the licensing authority
- Prepare the tenancy contract for the office space or warehouse for the delivery service office
- Wait for the document review by the licensing authority, make the fee payment and obtain the Delivery Services License from the authorities.
- Proceed to take a UAE residence Visa and Bank Account for the Delivery Services Company in Dubai
How to the Delivery Services Company Operate in Dubai?
Along with the setting up of the Delivery Services Company. The Fleet Management and technology infrastructure are important aspects of consideration. Above all, it is the delivery agents. Also, a robust payment system is essential for facilitating the transactions.
So, for fleet management, the business must acquire the vehicles as a lease or buy from a dealer. Motorbikes, Delivery Van, cars, etc. For the branding, they must get approval from the Dubai Municipality and a vehicle permit from the RTA, Dubai.
Each Delivery van, Bike, and Car must be fitted with the Smartphone and must have the Delivery Application. It will help the Delivery Service Agents to connect with the customer, activate their location search, facilitate online payments, collect returns, and more.
Similarly, Customer Service is another key component in a Service Delivery Company. They will be receiving numerous calls for order tracking, requesting refunds, product cancellations, and many other concerns.
So, a 24/7 fully operational customer support centre is required to tackle customer complaints instantly and address them effectively. It will add to the trust and credibility of the online service delivery platform.
Who are the Customers of a Delivery Service Company?
The Delivery Service Company will have numerous business-to-business companies that can utilize the services. Several large companies in Dubai require a robust delivery service to ship their products and services to the end customers more efficiently.
The enormous scalability for a Delivery Services Company. With its fleet of vehicles, delivery agents and a fully operational call centre, the scope of its operation is huge. It is an interesting and profitable business model that can be easily scaled up to new geographies.
Large and small hotels, online shopping websites, flower shops, Corporations, banks, Pharmacy, and more can utilize the services of the Delivery Company in Dubai.
How Aurion will help?
AURION will guide the business investors in setting up their Delivery Services Company without any hassle. The team will work with you to obtain the Delivery Services License in Dubai in the most cost-effective and hassle-free way.
Starting from choosing the trade name for your company to establishing an office space, and processing the investor’s and employees visas, the team will handhold you in all stages of operations.
Connect with our expert team of Business Consultants to learn more about obtaining a Delivery Services Business License in Dubai right away!
